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Citrix® EdgeSight is a performance and availability management solution for XenDesktop, XenApp and endpoint systems. EdgeSight Monitors applications, devices, sessions, license usage, and the network in real time, allowing users to quickly analyze, resolve, and proactively prevent problems. You perform administrative tasks using the Citrix EdgeSight Server Console.
Citrix EdgeSight consists of the following components:
There are separate system requirements for EdgeSight Server and the various types of EdgeSight Agents, plus additional requirements depending on the environment being monitored.
Agents supported by EdgeSight Server 5.4 can Monitor the following versions of XenApp:
EdgeSight Server 5.4 also supports uploading data collected about system- and session-related performance for instances of XenDesktop:
The following agent can Monitor physical endpoint devices and upload the data to EdgeSight Server 5.4:
The EdgeSight agent installers check the operating system on the target machine. This helps ensure that the correct agent is installed on various devices.
The system requirements for the EdgeSight Server are listed below:
Microsoft Windows Server 2008 R2, Microsoft Windows Server 2008, or Microsoft Windows Server 2003 SP1 or later. Both 32-bit and 64-bit systems are supported where available.
Internet Information Services (IIS) 7.0 for Windows Server 2008. See "IIS 7.0 Components Required on Windows Server 2008 Systems” later in this topic for a list of specific components.
Citrix Licensing (This can be installed on a separate system; see “Citrix Licensing Requirements” later in this topic for more information.)
Microsoft Message Queuing (MSMQ), Common components only
Note the following configuration requirements:
Default Web Site running
ASP.NET allowed in IIS
IWAM and IUSR users active and enabled
IIS_WPG group enabled and ASPNET user enabled (if using Windows Server 2003)
Microsoft Windows Server 2008 R2, Microsoft Windows Server 2008, or Microsoft Windows Server 2003 SP1 or later. Both 32-bit and 64-bit systems are supported where available. The server edition must support SQL Server. See SQL Server Books Online for information on system requirements.
SQL Server 2012 (Standard or better), SQL Server 2008 R2 (Standard or better), SQL Server 2008 SP2 (Standard or better), or SQL Server 2005 SP4 (Standard or better). For more information on supported databases, refer to http://support.citrix.com/article/CTX114501.
As of SQL Server 2008, the Reporting Services Role called Manage Shared Schedules no longer exists as a stand-alone role; it is now part of the System Administrator Role. For more information, see Managing: Overview.
SQL Server must be configured for case-insensitive collation. Case-sensitive collation is not currently supported for this release.
SQL Server should be configured to use Windows Authentication or Mixed-Mode Authentication.
Reporting Services is included with SQL Server 2012, SQL Server 2008 R2, SQL Server 2008, and SQL Server 2005. Reporting Services can be installed on a separate machine from the data source.
SQL Agent Service running and set to start automatically (if Reporting Services is installed on the machine)
IIS 7.0 Components Required on Windows Server 2008 Systems
Specific IIS 7.0 components are required on a Windows Server 2008 or later system which will be hosting an EdgeSight Server. These components are checked by the bootstrapper program. When configuring IIS 7.0, ensure that the following role services are selected under the Web Server role:
EdgeSight for XenApp provides highly granular session experience monitoring data collected through XenApp and ICA client instrumentation. This data includes metrics on network bandwidth, ICA round trip time, and client and server startup time. Collection of these metrics depends on the following set of software components:
See the EdgeSight Feature Availability for more information on data collection in relation to software component versions.
An alert action can be configured to forward EdgeSight alerts generated from EdgeSight for XenApp agents to System Center Operations Manager (SCOM). Currently, SCOM 2007 SP1 and SCOM 2007 R2 are supported. The following software must be installed to enable the forwarding of alerts:
Currently, only alerts from EdgeSight for XenApp agents can be forwarded. See "Configuring the Alert Action" under Installing and Configuring Components for detailed instructions on enabling alert forwarding from EdgeSight to SCOM.
Display remote reports from the EdgeSight Server Console.
Operating system languages must match in configurations where the EdgeSight database and Web server are installed on separate machines.
EdgeSight 5.4 requires licenses allocated from Citrix Licensing 11.6 or later. If the Citrix License Server is not installed and running, license information cannot be obtained, and EdgeSight Agents are not allowed to upload data to the EdgeSight Server. You will receive instructions by email for downloading the EdgeSight license code. For documentation on licensing, including system requirements and installation instructions, see the Citrix Licensing documentation.
Install the license server from the EdgeSight media (EdgeSight Component Installers > Install Citrix Licensing). The license server can be installed on the same system as the EdgeSight Web server, or it can be installed on another system, as long as it is accessible by the Web server. The license server can be shared by multiple EdgeSight servers.
When installing the license server, accept the defaults provided by the MSI file for the destination folder and the license file location. When selecting features, you can choose whether to select the License Administration Console; this feature is not required, but may be useful in managing your licenses.
Although you can still obtain Agent licenses from earlier versions of Citrix Licensing (as explained above in the section on Citrix Licensing Requirements), the EdgeSight 5.4 License Server Monitoring feature only works with license servers that are running Citrix Licensing 11.9. Attempting to monitor an incompatible license server will generate an error during data polling.
The License Server Monitoring feature is not dependent on the EdgeSight agents, because license servers are polled directly by EdgeSight Server. License servers must be explicitly identified using the EdgeSight Server Console before they are monitored for license type, usage, and availability.
The system requirements for systems running the EdgeSight Active Application Monitoring Controller and Launcher are listed in the following table.
Microsoft Windows Vista, Microsoft Windows XP, Microsoft Windows 7, Microsoft Windows Server 2003, Microsoft Windows Server 2008, and Microsoft Windows Server 2008 R2 (32-bit and 64-bit systems on all operating systems)
Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows Server 2003 (32-bit systems only), Microsoft Windows Server 2008, and Microsoft Windows Server 2008 R2 (32-bit and 64-bit systems on all operating systems except as noted)
ICA Client Version 10 or higher
Citrix Presentation Server 4.0 or higher, Citrix XenApp 5.0 or 6.0
.NET Framework 2.0 or later is required for all Launchers and Controllers that will be establishing connections using the Web Interface.
Visual J# Version 2.0 (if using XML Interface Connector)
EdgeSight for XenApp Agent, Advanced Mode, must be installed on the server under test. If a Basic mode agent is installed, application response alerts will not be generated and no data will be displayed in application response reports.
You can use EdgeSight to monitor virtual desktops. The following tables list software components used in such an environment. (As with any EdgeSight deployment, you will also need SQL Server Reporting Services and Citrix Licensing, as specified in this document.) For instructions on installing the EdgeSight components in a virtual desktop environment, see Installing EdgeSight for Monitoring Virtual Desktops.
In a production environment, the EdgeSight Agent Database Server supports up to 40 EdgeSight for Virtual Desktops agents. If over 40 EdgeSight for Virtual Desktops agents are to be deployed, install additional Agent Database Servers to handle the additional agent data. Alternatively, you can use locally attached, persistent storage. See http://support.citrix.com/article/CTX126414 for deployment considerations.
When monitoring virtual desktops running XenDesktop, the following software components must be in place: