2X Phone
and email support 12 months with a 4-hour priority response time during
standard office hours only. Up to 9 cases.

Phone, email and online support for 1 year, 6 support cases, 8 x 5 support, up to 6-hour SLA for 1 year
NOTE: UPIN covers free version upgrades for the period of 12 months, available to purchase only within 60 days